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Beginner Guitar Group
Students will receive a weekly 30-minute group session during school terms

The price for membership is $68.55 every 2 Weeks.

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Terms and Conditions

Please read the following terms & conditions carefully. These terms & conditions apply to anyone starting a course with “UNITY STUDIOS”. These terms and conditions are a contract between you and Unity Studios Pty Ltd.

All online courses are provided by Unity Studios Pty Ltd, Suite 12 Level 1 Parker Arcade 472 – 476 High Street, Penrith (ABN: 78668838220)

Definitions:

The terms “we”,  “us”, “our” and “Unity Studios” refer to UNITY STUDIOS Pty Ltd. (ABN: 78668838220)

The terms “you” and “your” means the individual or company: using our website, seeking or having already obtained our services.

The term “participant” and “participants” refer to the individual or individuals who are participating in the event or session given by Unity Studios

The terms “products” and “services” refers to the products & services provided by Unity Studios Pty Ltd. 

The term “Website” collectively means: the content, design, source code and media (e.g. images, video etc) that are inherent components of a related set of pages used to inform or share media on the Internet via a browser.

Once enrolled for ongoing face to face online or studio sessions, we will send you an email with different Unity Studios Facebook groups you can join for ongoing support as well as step by step information on how to cancel your enrolment and other guidelines to help you work with us through your time with us at Unity Studios. 

Unity Studios Contact Information:

If at any time you need to raise an issue, please contact us via phone on 0466580175. 

Email administration or curriculum based questions to admin@unitystudios.com.au

On our website you will find our privacy and confidentiality policy -unitystudios.com.au/privacy-confidentiality/ . We also have a privacy policy for online course content at the bottom of this terms and conditions page.

Unity Studios Signature Program Enrolment Terms and Conditions

Effective Date: 06.02.2024

  1. Working Together

1.1 Respectful Environment

At Unity Studios, creating a safe and nurturing environment is our priority. To ensure this, we expect all individuals to adhere to the following guidelines:

  • Be respectful to our team and fellow mentees.
  • For online sessions attended by preschool and primary age mentees, conduct sessions in a common area where parents/carers can hear and participate.
  • Arrive on time for sessions and notify the studio via SMS or call if running late.
  • For feedback or complaints, contact us via admin@unitystudios.com.au for prompt and confidential resolution.

1.2 Media Release Consent and copyright

Much of what we do at Unity Studios is based on production. By completing this enrolment, you provide consent for the use of photographs, filming, and sound recordings during studio sessions and special events for various purposes, including social media posts and marketing materials. You must let us know via email if you have court orders and such in place, so we can work with you on a formalised plan in writing to stay engaged regardless.  

We will not publicise your personal work without your permission under any circumstance. You retain the rights to all of your work. 

Do not share our Unity Studios signature programming resources with others. 

1.3 Notification of Absences

If unable to attend a scheduled session, notify the studio via SMS by 9am for morning sessions and before 1pm for afternoon sessions. Follow the specified guidelines for online attendance and task completion. These guidelines will be emailed to you on enrolment and can also be found in your online course content resources. 

1.4 Contingency Plan

In unforeseen circumstances, such as health restrictions or natural disasters, Unity Studios may temporarily move face to face sessions online for the safety of participants. Notification of such changes will be communicated via SMS.

1.5 COVID Smart Plan for Studio Sessions

Unity Studios implements a COVID Smart Plan to ensure the safety of all participants. Guidelines include staying home if unwell, using provided sanitisers, bringing personal equipment, and wearing masks if desired.

  1. Pricing & Programming

2.1 Unity Studios Signature Skill Building, Music, Art and Drama Programs

These programs run for 40 weeks a year, with a short break over Christmas - New Year. Annual fees are divided into 26 equal fortnightly instalments that cover your 40 scheduled sessions, online access, resources, administration fees and inclusion within our annual online and studio showcases at no extra cost for the time you are enrolled. We ask that you enrol for no shorter than one calendar month after your introductory sessions offer. Your enrolment is ongoing. 

2.2 Cancellation Policy

On enrolment we will ensure you have information sent to you regarding how you can cancel your enrolment.  You can cancel anytime after your first calendar month of enrolment. When cancelling through the website, you will also be required to contact us via email to discuss when your last session will fall. 

2.3 Public Holidays

Unity Studios does not operate on public holidays, fees are payable, however, enriching tasks are always available from our online course content via the website or your google classroom. 

2.3 Absence Notification

Notify the studio 2 weeks before any planned absences, such as holidays or camps, as we will work on a personalised alternate study plan for you.

2.4 Payment and Attendance

Timely payment of fees is crucial to retain a spot in scheduled sessions. Notify the studio immediately via email if you are aware your payment has not gone through. 

2.5 Inclusion in our School Holiday workshops

A benefit of your enrolment in our Signature Programs, you will be able to book into any of our advertised School Holiday workshops half price. You can also extend this offer to one friend each school holiday. A code will be emailed to you to use to book for you and your friend in the lead up to the school holidays. 

  1. Complaints, Disputes, and Feedback

3.1 Complaints

For complaints, contact us in writing at admin@unitystudios.com.au. The studio will promptly acknowledge receipt and initiate an investigation.

3.2 Feedback

Unity Studios values feedback. We may occasionally ask for feedback to assist us in improving our services. We ask you to freely share thoughts via SMS or email, program feedback evaluation forms or our anonymous online suggestion box on the 'Members' page of the website.. From time to time, we may also ask for feedback in the form of a formal review. These reviews are optional but very appreciated. 

Online Courses Content Terms and Conditions

Terms of Use:

This website is owned and operated by Unity Studios Pty Ltd.

All intellectual property rights, including copyright in all content and communication belongs to Unity Studios Pty Ltd unless otherwise stated. By reading the Terms of Use you are agreeing that the content and property of Unity Studios Pty Ltd cannot be copied, reproduced, modified, stored, redistributed or exploited commercially in any way without permission from Unity Studios.

Terms of Use of this Website:

Unity Studios may change content, prices, or offers at any time. We do not provide a warranty or guarantee for the accuracy, completeness, suitability, timeliness or performance of website’s content or information. If there are errors in the information provided within the website content, we expressly exclude liability for these inaccuracies, to the fullest extent that the law permits.

You agree that you may use any of the information or content at your own risk and also accept that Unity Studios will not be held liable by anyone for making use of the content and information. It will be your responsibility to ensure that any products you purchase are suitable to your current requirements.

All materials including copy, content, images, layout, graphics, design and appearance belong to, or are licensed to Unity Studios Pty Ltd.

Any breach of these terms may result in a criminal offence being committed.

This website contains links to other websites and these links are provided to enable the user a convenient way to access additional information.

All of the online courses in the website are provided by Unity Studios and are subject to the following conditions:

  1. Course Requirements:

By starting courses with Unity Studios Pty Ltd you confirm that the participant meets the following minimum requirements of the course:

If Unity Studios feels at any point during the course that the candidate's level is below a sufficient level, as per the conditions, Unity Studios will make contact with you to see how we can assist you.

If concerned about accessibility, before purchasing any course from Unity Studios you should contact us to check whether you are suitable for the courses. We are happy to help.

The participant agrees to follow any of the policies and regulations set down by Unity Studios Pty Ltd.

  1. Payments:

2.1 You must pay for the online course you have chosen upfront at the time of booking via debit or credit card. If your card defaults payment you may lose access to your course until payment is processed and your service reinstated.

2.3 Once you have signed up to your course and Unity Studios has received your payment Unity Studios will email you a confirmation email. If you have any issues with access, reply to this email and we will assist you.

2.4 Cancelling your online course content membership via the website, follow the steps below - 

Head to Unity Studios https://unitystudios.com.au/

Click “Log in” to login into your account via on our website, once logged in

Head to “My Account” (under Login), click cancel next to your subscription

You will be asked to confirm your cancellation.

Price of Courses:

All prices that are advertised on our website are correct at the time of purchase. However, Unity Studios reserves the right and discretion to change our prices. Please check our website for up-to-date prices before your next subscription is due.

Once you have paid for a course you will be sent email confirmation with 24 hours of payment. If you do not receive an email then please contact us at admin@unitystudios.com.au

1.Time Period for the completion of courses

You have ongoing access to your course while you pay your monthly subscription fee (please not online course content comes free with our signature programming enrolment). You can set your own pace. New content is uploaded generally at the start of each school holiday period.

2. System Maintenance and Upgrades

At certain times our systems and software programs will be updated. In the event of an update will we endeavour to do this work as quickly as possible.

3.Limitation of Liability

Unity Studios Pty Ltd does not accept any liability for any loss or additional expense caused by delay or disruption to travel services, weather conditions, civil disturbance, industrial action, strikes, wars, floods, sickness or force majeure. Such losses or additional expenses are your responsibility. Force majeure represents unusual or unforeseeable circumstances, which include: pandemics, war, terrorist activities, riots, natural disasters or nuclear disasters such as fire, flood or adverse weather conditions.

4. Complaints

If at any time, you are unhappy with the Unity Studios Online Course service then please contact us immediately at admin@unitystudios.com.au and we will endeavour to respond as quickly as possible but no more than 7 days following the receipt of your complaint.

5. Accuracy of Marketing Materials

Unity Studios makes every effort to ensure that the marketing material in our website is up to date and accurate. We take no responsibility for any information that is deemed incorrect and we will endeavour to do our best to inform you of any changes to the course. We reserve the right to change any of the information in our website at any time we feel appropriate.

6. The Law and its Jurisdiction:

These terms and conditions and any dispute or claim arising out of and in connection with them or their subject matter (including no contractual disputes or claims) shall be governed by and shall be construed in accordance with Australian Consumer Law.

7. Third Party Rights:

A person that has no connection to the course shall have no rights in the contract.

8. Changes to Terms and Conditions:

Unity Studios reserves the right to change any of these conditions at any time deemed necessary to reflect current market and economic conditions. You will be notified via email with any changes. 

9. The Course:

The Course and the relevant login details are solely for your use. Another party cannot use these details.

10. Acceptance of these terms and conditions:

By reading these terms and conditions, making payment on the website you are accepting all terms and conditions of Unity Studios Pty Ltd Online course/s.

11. Contact:

All disputes, complaints and changes can be made in writing to admin@unitystudios.com.au

Please be aware that we do our best to respond to contact emails as quickly as possible. We have very high customer service expectations and will endeavour to reply to your contact email within 24 – 48 business Hours after receipt of your email. We would also like to make you aware that sometimes spam filters do not allow our emails into your system. Please check your junk/spam folders and the settings on your Email Client. Unity Studios Pty Ltd does not take responsibility for you not receiving emails due to filters/junk or spam folders on your Email Client. We suggest you put our email address into your email contacts, or mark the emails safe if they are appearing with a warning. 

12. The Unity Studios Courses Commitment:

Unity Studios has a commitment to help you get the most from your Online Courses. Our mentors are here to help you through giving you constructive feedback and advice.

Any queries will be dealt with within a week of receipt.

13. Once you accept the following Terms and Conditions you enter a contract between Unity Studios Pty Ltd and yourself.

Unity Studios reserves the right to change any of the content, material, prices, offers or time period of the courses at any time. We advise you to read and accept the terms and conditions at the time of booking.

14. Device Requirements:

Our website can be viewed on mobile, tablet and pc formats. If you are having any problems viewing our website then please contact us via email, admin@unitystudios.com.au

15. Copyright:

All material on this website is owned by Unity Studios Pty Ltd. This includes all material, video and audio, graphics, content, design, appearance. As per the Terms and Conditions no material on this website or related courses can be copied or reused by anyone without the permission of Unity Studios.

Effective from 6th of February 2024

In this Online Course Privacy Policy, “we”, “us” and “our” refers to: Unity Studios

In summary, we receive and store any information you enter on our website (Checkout, Quizzes, Brochure Downloads and contact forms) or give us in any other way. We use the information that you provide for responding to your requests, providing our services and communicating with you about future promotions, your course duration, extensions to your course, the latest jobs and new courses.

We collect information so that we may provide you with those Services you have requested from us. A large portion of the data we collect from you may be considered to be Personal Data (data that is capable, in some manner, of identifying you). We will not collect more data than is necessary to provide our Services to you. This Privacy Policy provides you with the details on how we handle your data and describes the ways you can manage your data with us.

User Provided Information: We collect information you provide when you purchase a course from us. This includes Personal Information. Personal Information includes data such as: your name, address, telephone number, email address, and other data collected that could directly or indirectly identify you.

Log File Information: When you use our website, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, referring/exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser.

Third Party Links: The website may contain links to other sites. We are not responsible for the privacy practices of such other sites.

If you submit personally identifiable information to us through the website, then we may use such information to send you our latest promotions, updates and information on your course duration.

We do not share information.

Thank you for taking the time to read our Online Privacy Policy. If you would like to read our Privacy and Confidentiality policy for our Signature Programming click this link - unitystudios.com.au/privacy-confidentiality/ .

 


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